Vacancy: Customer Engagement Specialists
Date: 12th February 2020
Contract: Full Time and Part Time, Permanent
Reporting to: Service Operations Team Leader
Location: Antrim Technology Park, Antrim
DO YOU WANT TO GROW YOUR CAREER IN A DYNAMIC, CHALLENGING ENVIRONMENT, WORKING FOR POWER NI, IN A FRIENDLY, AND HIGH PERFORMING TEAM?
Join one of Northern Ireland’s top 50 businesses and enjoy exclusive employee perks!
We are looking for customer service experts to join our award-winning Customer Engagement Team based in our Antrim office. This is a dynamic evolving role so you must be flexible and adaptable to change.
Your new company…
Power NI is the largest electricity supplier in Northern Ireland, supplying 465,000 homes and 35,000 businesses. It employs over 370 staff and operates over three sites in Belfast, Antrim and Omagh. Its core business focuses on securing wholesale electricity to meet customers’ needs as competitively as possible, including from renewable sources, and to onward market, sell and bill effectively to those customers.
The business has a strong brand reputation and is passionate about service innovation and excellence.
Part of a bigger group….
Power NI is part of Energia Group. Energia Group is the leading independent energy company in the all-Ireland market. With substantial businesses in both NI and the ROI and an annual turnover of circa €2 Billion, Energia Group is one of Ireland’s Top 50 Businesses.
What’s involved in the role?
Our aim is to develop great people with great skills, so if you are successful we offer an intensive induction and development programme which will ensure you have everything you need to be successful in the role and develop your career.
The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job holders to meet quality standards and work deadlines. The individual must have a forward-thinking approach and be able to work independently.
Please complete the following steps;
All emails must quote the job title and vacancy reference in the subject box.
**NB: All correspondence will be communicated via email.**
(please also keep an eye on your junk email folder)
A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.
The closing date for applications will be 25th February 2020.
Please note that this recruitment campaign is managed in-house and we will not accept any third party-applications unless requested from agreed agencies.
Energia Group is an equal opportunities employer.