Wholesale Technical Analyst

Closing Date: 27 Feb 2020

Vacancy:              Wholesale Technical Analyst          

Reference:            G-WTA-02/20

Date:                     13th February 2020

Contract:              Permanent, Full-time

Reporting to:        Wholesale Support Lead, Technology & Innovation

Location:              Newforge Lane, Belfast



Your new company…

Leading the energy industry in the Republic of Ireland and Northern Ireland, Energia Group operate in three separate areas: Renewables, Flexible Generation and Customer Solutions.


At Energia Group we are already working for you every day.


As Ireland’s leading energy provider, we generate and supply energy to hundreds of thousands of homes and businesses across the island of Ireland via our Power NI, Power Procurement and Energia businesses. Chances are, when you flick the switch we’ve had something to do with the lights coming on.


As you can imagine, powering over 768,300 customers takes a pretty big team of over 800 people who are as powerful and energetic as the electricity we supply. Our industry is in a constant state of change and we need exceptional people like you to help us deliver the future of energy. So… are you ready to switch on your career with Ireland’s leading energy provider?


What we offer…

Joining us on a permanent basis, you’ll receive a competitive salary plus an attractive bonus structure. With a market leading benefits package including up to 36 days leave a year, generous company pension scheme, health cash plan, access to Learning and Development opportunities, Wellbeing Programme, Subsidised Gym Membership and free car parking!


Your new role…

Wholesale Support is a new team within Energia Group Technology and Innovation IT Operations function that will be responsible for support and change of the new business critical wholesale software solutions, which will be introduced as part of I-SEM. The team will support a base of approx. 80 business users, who will operate in a complex and fast pace Energy Trading environment.


You will be a highly self-motivated IT professional with a strong ethos of customer focus and getting things done You will play a key role across all aspects of Wholesale Trading Support for the Power NI Supply, Energia and Power NI PPB businesses, working with the Wholesale Support Lead, other IT Managers, Business Owners, Suppliers and internal and external Stakeholders to provide a robust, customer-focused IT platform. IT Support covers applications, communications, networks, infrastructure, security and disaster recovery within the wholesale software solution landscape. You will be involved in support and change of the following applications:


  • OpenLink Endur Energy Trading and Risk Management (ETRM) solution
  • ABB MarketManager and nMarket, settlement and market interface applications
  • Orders and Auctions – a suite of bespoke Visual Basic business applications used to formulate the I-SEM trading activities that feed into the various auctions and markets that the businesses will participate in.
  • Forecasting – a suite of bespoke and off the shelf applications used to forecast business operations and market conditions
  • Data Warehouse – a Microsoft SQL Server SSIS ETL driven data warehouse and QlikSense/PowerBI reporting front end


Main Duties:

  • Provide support to Power NI Supply, Energia and Power NI PPB businesses through

      implementation of change within the wholesale software solution landscape

  • Create technical documentation and solutions for small to medium scale applications
  • Act as a bridge between the business and 3rd party vendors describing business issues in technical detail to 3rd party vendors.
  • Liaise with internal project technical team to define software interfaces, database design, screen wireframes and maintain the application architecture for the project.
  • Assist the Wholesale Support Lead to define the cut over to live activities for new and upgraded applications.
  • Triage and fault fix of level 1 and level 2 support tickets
  • Provide technical guidance and assurance to the wholesale team and supported businesses.

Benefits and Location

The post will be offered on a personal contract and permanent basis and will include an attractive benefits package, including a salary to reflect the skills and experience of the successful candidate.  The post will be based in our offices at Newforge Lane.


Essential Criteria:

  • Proven experience in 2 or more of the development languages listed below:

.NET, .NET Core or Java


Visual Basic

MatLab, Python, R

Powershell, bash

  • Experience of IT processes across the software development lifecycle.
  • Experience in supporting or testing software solutions.

Desirable Criteria:

  • Third level qualification
  • Understanding of the I-SEM project and the Eirgrid wholesale market systems.
  • Experience of supporting systems for the Energy and Utility sectors.
  • Experience in addressing and solving IT and business issues with suppliers and internal stakeholders.


Judgement/Decision Making

Makes good timely decisions based on analysis, knowledge and experience.  Provides specialist advice to others.



Clearly communicates to a variety of audiences using a range of methods.  Able to facilitate discussions on specific subjects or of a complex nature.


Drive for Results

Develops, prioritises and delivers on agreed actions.  Displays creativity in problem solve. 


Additional Requirements:   

The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job holders to meet quality standards and work deadlines. The individual must have a forward thinking approach and be able to work independently.


To apply


Please complete the following steps;


  • Download, complete and return the Questionnaire


Applications must contain the completed Questionnaire and CV to be considered for this role.

All emails must quote the job title and vacancy reference in the subject box.


**NB: All correspondence will be communicated via email.**

(please also keep an eye on your junk email folder)


A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.


The closing date for applications will be 27th February 2020.


Energia Group is an equal opportunities employer.