Energia Group continues to pursue new and innovative services aimed at both increasing energy awareness and offering customers energy efficiency solutions. As a modern, innovative utility we believe our relationship with our customer is of paramount importance, and that relationship is built on our position as a trusted partner in helping reduce consumption and ultimately bills.

We offer customers smart thermostats that enable control of the heating system from a smartphone, tablet or PC, resulting in the ability to make real energy savings. In addition the Group’s ‘Cosy Homes’ scheme offers customers a range of energy efficiency products such as roof and cavity wall insulation, boiler upgrades and solar panels via the Energy Centre.

We continue to run customer information programmes aimed at energy efficiency for all industrial and commercial customers. These programmes include customer energy conferences, energy efficiency training programmes, energy awareness days and shows, energy audits and energy efficiency literature/brochures.

Along with these programmes, Energia Group offers energy efficiency grants through the ‘Cash for Kilowatts’ scheme specifically for business customers, and has recently launched an ‘Upgrade and Save’ scheme which allows Energia customers to upgrade their lighting and repay the capital costs through their energy bills.

We continue to innovate to ensure our customers are aware of how they can save, and are supported in doing so. That’s part of our commitment to delivering the best possible customer solutions.